Frequently Asked Questions

These are the questions people most frequently ask about us and our work. If your question isn't here, or this page isn't helpful to you in any way, you can get in contact with us through our contact page Here

Does it hurt?

Yes, but very little. Piercings are comparable at worst to a doctor's needle. They take about one quarter of a second.

Will it bleed?

Maybe. Most piercings are done with needles that are larger than the jewelry used, to make it easier for the piercer. Usually this is the cause of alot of bleeding in piercings. Our piercers however do not do this. Our needle size matches the jewelry size. Most piercings done by us will not bleed. But, there are a few depending on piercing gauge and your own anatomy that will.

What kind of sterilization do you use?

Only the best. All the tools, needles, and jewelry used in our piercings are sterilized for each appointment using Statim high speed autoclaves. Our autoclaves are spore tested every month, and certified by an approved outside lab. Anything that needs to be stored, is stored in germicidal UV cabinets.

Do you do tattoos?

No. We offer a range of services including, piercing, branding, scarification (a.k.a. "Traditional Tattooing"), tattoo removal, custom jewelry manufacture, and wholesale jewelry sales, but not tattooing.

Do you use piercing guns?

Absolutely not. We only use needles. Under no circumstance will we ever use a piercing gun. Do not ask us, we won't do it. For more information check out our Guns vs. Needles document at our Information Page.

Can I use the jewelry I bought somewhere else to get a piercing from you?

No. It is a Canadian Federal Health Guideline that we know the metal contents of the jewelry being used. We cannot verify the metal contents of any jewelry that we did not make or sell, so we will not use it. A downloadable copy of the guidelines can be found on our site on our Information Page.

Can I book appointments online?

Yes! You can book piercing appointments through our online booking system. Start by clicking on one of the days in the calendar on the right hand side of the page. Note that this feature is for piercings only.

I'd like to book my piercing appointment online, but the piercing I want is not in the list, can I just select something else and come in for what I want?

No. The list is generated based on which piercer is working that day. If a piercer is unable to do a certain piercing it will not be available on the days they work. We will not honor appointments booked online where the piercing selected is not what you are looking to get.

Do you have any specials or discounts?

Yes. We offer a 10% discount on jewelry with a piercing for all post secondary students that present valid school ID at time of purchase. Also there is a coupon online that you can print out and bring in for a 10% jewelry discount. It can be found Here. We also have a Referral Rewards Program where you can earn discounts at the shop by sending people in with a coupon they can use for their own discount. Savings for everyone! You can check it out and join up Here.

Is there somewhere online that I can view piercing aftercare information?

Yes. Using the username and password we give you at the time of your piercing (at the bottom of your receipt) you can log in at our Information Page.

When are you open and where are you?

Our store hours, address, phone number, and a map to our location can be found on our Contact Page. There's even a form for you to send us a message online.